PRIVACY POLICY
THE HEALTHY PLACE – THOUSAND OAKS
Effective Date: September 9, 2026
The Healthy Place – Thousand Oaks (“The Healthy Place,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, make a purchase, place an order, contact us, sign up for communications, or otherwise interact with our business.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
The Healthy Place – Thousand Oaks does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers when necessary to provide services on our behalf, including providers that help us deliver text messages. SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Mailing or physical address when applicable
• Payment and transaction information when you make a purchase
• Order information
• Communication preferences
• SMS and email opt-in information and consent records
Non-Personal Information:
• IP address
• Browser type
• Device information
• Website usage information
• Analytics information
• Cookies and similar technologies
Customer Communication Information:
• Records of inquiries
• Customer service requests
• Order details and preferences
• Feedback
• Communication history
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
• Provide our products and services
• Process orders, purchases, and payments
• Respond to questions and customer service requests
• Communicate with you regarding your orders or account
• Send communications you have requested or consented to receive
• Send promotional communications when you have provided the appropriate consent
• Operate and improve our website
• Personalize the customer experience
• Analyze website traffic and usage
• Maintain records of communication preferences and consent
• Help prevent fraud, misuse, or security issues
• Comply with applicable laws and legal requirements
3. SMS/TEXT MESSAGING
If you voluntarily provide your mobile phone number and opt in to receive text messages from The Healthy Place – Thousand Oaks, you may receive SMS communications from us.
Depending on the consent you provide, these communications may include customer service messages, order-related communications, reminders, updates, and promotional or marketing messages.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
SMS CONSENT
You will only receive SMS communications when you have provided the appropriate consent.
We may maintain records relating to your consent, including the method and time of opt-in.
MESSAGE FREQUENCY
Message frequency may vary depending on your interactions with The Healthy Place – Thousand Oaks and the types of communications you have agreed to receive.
MESSAGE AND DATA RATES
Message and data rates may apply depending on your mobile carrier and service plan.
OPTING OUT
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you may receive a confirmation message. You will no longer receive SMS communications covered by that consent unless you opt in again.
HELP
For assistance with text messages, reply:
HELP
You may also contact us at:
or
(805) 371-5721
CARRIER DISCLAIMER
Wireless carriers are not responsible for delayed or undelivered messages.
SMS PRIVACY
We do not sell or rent your mobile phone number, SMS opt-in information, or consent records.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers when necessary to provide services on our behalf, including providers involved in delivering SMS communications.
All other categories of information sharing described in this Privacy Policy exclude SMS opt-in data and consent when such sharing would be for third-party marketing or promotional purposes.
4. INFORMATION SHARING AND DISCLOSURE
We do not sell or rent your personal information.
We may share certain information with trusted service providers that help us operate our business.
These may include providers that assist with:
• Website hosting and functionality
• Online ordering
• Payment processing
• Customer relationship management
• Email communications
• SMS communications
• Analytics
• Customer support
• Other services necessary to operate our business
These providers may receive information only as reasonably necessary to perform services on our behalf and are subject to their own privacy and security obligations.
LEGAL REQUIREMENTS
We may disclose information when reasonably necessary to:
• Comply with applicable laws or regulations
• Respond to valid legal processes
• Protect our legal rights
• Protect the safety of our customers or others
• Investigate suspected fraud, abuse, or security incidents
BUSINESS TRANSFERS
If The Healthy Place – Thousand Oaks undergoes a merger, acquisition, reorganization, sale, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable law.
5. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
These measures may include:
• Secure access controls
• Authentication measures
• Protection of sensitive information during transmission
• Limited access to customer information
• Security monitoring and updates
• Secure payment processing through third-party payment providers
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies.
These technologies may help us:
• Operate our website
• Remember visitor preferences
• Understand how visitors use our website
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness
• Provide relevant functionality
You may be able to control or disable certain cookies through your browser settings or through cookie controls provided on our website.
Disabling certain cookies may affect some website functionality.
7. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your information is used
• Withdraw consent for certain communications
• Unsubscribe from marketing emails
• Opt out of SMS messages by replying STOP
California residents may have additional privacy rights under applicable California privacy laws.
To submit a privacy-related request, contact:
8. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, platforms, payment processors, ordering systems, social media services, or other service providers.
Those third parties operate under their own privacy policies and terms.
The Healthy Place – Thousand Oaks is not responsible for the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you use.
9. CHILDREN’S PRIVACY
Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to address or delete the information as required by applicable law.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.
When changes are made, we may update the Effective Date shown at the top of this Privacy Policy.
We encourage visitors to review this Privacy Policy periodically.
11. CONTACT US
If you have questions about this Privacy Policy, your personal information, or our SMS/text messaging practices, please contact us:
The Healthy Place – Thousand Oaks
140 W Hillcrest Dr., Unit 121
Thousand Oaks, CA 91360
United States
Phone:
(805) 371-5721
Email:
thehealthyplaceto@gmail.com
Website:
thehealthyplaceto.com
By using our website and services, you acknowledge that you have reviewed this Privacy Policy.