TERMS & CONDITIONS
Last Updated: September 3, 2026
Welcome to The Healthy Place. These Terms & Conditions govern your use of our website and your purchase of products and services through our website. By accessing or using this website, creating an account, or placing an order, you agree to these Terms & Conditions.
1. About The Healthy Place
The Healthy Place is a local nutrition and wellness business located in Thousand Oaks, California. We offer products including smoothies, beverages, nutrition products, and related items and services.
2. Website Use
You agree to use this website only for lawful purposes. You may not use the website in a way that interferes with its operation, attempts to gain unauthorized access to our systems, or violates applicable laws or regulations.
We reserve the right to restrict or terminate access to the website when reasonably necessary.
3. Online Orders
When placing an order through our website, you are responsible for providing accurate and complete information.
Orders are subject to availability and acceptance. We reserve the right to refuse, cancel, or modify an order when reasonably necessary, including in cases involving product availability, incorrect pricing, suspected fraud, technical errors, or other reasonable circumstances.
If we cancel an order after payment has been processed, any applicable refund will be issued through the original payment method.
4. Prices and Payment
Prices displayed on our website are subject to change without notice. Applicable taxes, fees, or other charges may be added where required.
Payment must be completed using one of the payment methods made available through our website.
5. Product Information
We make reasonable efforts to provide accurate product descriptions, ingredients, nutritional information, photographs, prices, and other information. However, actual products may vary slightly from photographs or descriptions displayed online.
Menu items, ingredients, flavors, availability, and pricing may change.
6. Nutrition and Wellness Information
Information provided on our website or through The Healthy Place is for general informational and wellness purposes and is not intended to diagnose, treat, cure, or prevent any disease.
Our products, website content, and general wellness information are not a substitute for professional medical advice, diagnosis, or treatment.
If you have a medical condition, take medication, are pregnant or nursing, have allergies, or have questions regarding whether a product is appropriate for you, consult a qualified healthcare professional.
7. Allergies and Dietary Requirements
Please inform us of known food allergies or dietary restrictions before ordering. Products may be prepared in areas where multiple ingredients and allergens are handled.
Although we take reasonable care when preparing products, we cannot guarantee that any product is completely free from allergens or cross-contact.
8. Returns, Refunds and Cancellations
Because many of our food and beverage products are freshly prepared or perishable, completed food and beverage orders may not be eligible for return.
If there is a problem with your order, please contact The Healthy Place as soon as possible. Refunds, replacements, or credits may be provided when appropriate based on the circumstances.
Eligibility for refunds on other products or services may depend on the type of purchase and applicable law.
9. Gift Cards, Loyalty and Referral Programs
Gift cards, loyalty rewards, referral rewards, coupons, discounts, and promotional offers may be subject to additional conditions displayed at the time they are offered.
Promotional offers may have expiration dates, eligibility requirements, or limitations and may not be combined with other offers unless specifically stated.
10. Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for activity occurring through your account.
Please contact us if you believe your account has been accessed without authorization.
11. Communications
If you voluntarily subscribe to email or text communications, you may receive information regarding orders, accounts, promotions, coupons, special offers, events, and updates from The Healthy Place.
Promotional communications may be discontinued by following the applicable unsubscribe or opt-out instructions.
12. Intellectual Property
Content created for this website, including The Healthy Place branding, graphics, photographs, written content, and other original materials, may not be copied, reproduced, distributed, or commercially used without permission, except as permitted by law.
Third-party names, logos, trademarks, and content remain the property of their respective owners.
13. Third-Party Services
Our website may use third-party services for features such as online ordering, payments, loyalty programs, communications, or other functionality. Your use of those services may also be subject to the terms and policies of the applicable third-party provider.
14. Limitation of Liability
To the fullest extent permitted by applicable law, The Healthy Place will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or its products or services.
Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.
15. Privacy
Your use of our website is also subject to our Privacy Policy. Please review the Privacy Policy for information about how personal information may be collected, used, and shared.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will become effective when posted on this website unless otherwise stated. The “Last Updated” date above indicates when these Terms were most recently revised.
17. Governing Law
These Terms & Conditions are governed by applicable laws of the State of California and the United States, without limiting any consumer rights that may apply under applicable law.
18. Contact Us
Questions regarding these Terms & Conditions may be directed to:
The Healthy Place
140 W Hillcrest Dr., Unit 121
Thousand Oaks, CA 91360
United States
Phone: (805) 371-5721